Ship-In Repair Service
Send it in broken.
Get it back working.
Can’t or don’t want to repair your own unit? Relax — we can do it for you. We’ve been repairing electronic equipment for over 100 years, so your unit is in safe hands.
How ship-in repair works
Four simple steps from broken to back in service.
Find your repair
Buy the matching repair listing in our eBay store, or email us for a quote if your unit isn’t listed. We’ll send you a ship-in repair kit with all the information you’ll need to get your unit to us.
Ship us your unit
Wait for your ship-in repair kit, enclose the form and put the supplied label on the outside of your securely packaged unit.
We repair & test
Our technicians diagnose, repair or remanufacture, and test your unit before it leaves.
It ships back to you
Your repaired unit is returned ready to reinstall.
What we repair
Full remanufacturing and/or repair across three categories.
Factory Automotive Electronics
OEM modules, displays and controllers for cars and trucks.
- Amplifiers
- Audio/Radio & Infotainment
- Bluetooth/Communications
- Climate Controls
- Diesel Modules
- Displays
- DSP Modules
- Electronic Finish Panels
- Engine Controllers
- EV/HEV/Li-ion Batteries
- GEM and Body Control Modules
- Human Machine Interfaces
- Instrument Clusters
- Modules & Controllers
- Navigation & GPS
- Powertrain Control Modules
- Telematics
- TIPM
- Video & Entertainment
Communications Electronics
Radios and systems that teams depend on to stay connected.
- Mission Critical Communications
- Two-Way Radios
Consumer Electronics
Home and aftermarket audio and video gear.
- Aftermarket Vehicle Audio
- Home Audio & Video Components
- Smart Speakers
Two easy ways to get started
Buy a repair on eBay
Best for common units with a fixed-price repair listing. Order, ship it in, and we take it from there.
Visit our eBay store →Request a custom quote
Best for unusual units or anything not listed. Email us the make, model, part number and the problem you’re seeing.
Email us for a quote →
Common questions
How should I pack my unit?
Please pack your unit in a sturdy cardboard shipping box with plenty of packing material to surround the unit so it's stable and protected during shipping. You'll want to include the documents included in the eBay ship-in repair kit (or - fill out and include this Ship-In Repair Form!)
How long does a repair take?
Normal turnaround time is 24-48 hours if all parts needed for the repair are in stock. We'll notify you right away if a delay is expected.
Is my repair covered by a warranty?
Warranty is determined by product type - so check the eBay listing for warranty coverage, or check during a quote inquiry for the specific warranty coverage on the unit you need repaired.
What if my unit can’t be repaired?
We'll let you know it's unrepairable, refund the repair charges, and send it back to you.
Should I order on eBay or ask for a quote?
If you find a listing that matches your unit, order on eBay. If you don’t, or you aren’t sure, email us and we’ll point you in the right direction.
Ready to get your unit fixed?
Order a repair on eBay or send us a note — we’ll take it from there.